Frequently asked questions
What is The Monthly?
The Monthly is Ladibug’s personalized period product subscription. We know too many girls are still making last-minute tampon runs and want an easier way to discover new brands.
We combine both by:
- Delivering your period products straight to your door every month
- Customizing your bundle based on your flow and preferences
- Sending different brands each month, so you can discover new favorites (because buying the same stuff every time is pretty boring)
What do I get when I subscribe to The Monthly?
Choose between 1 box or 2 boxes each month, and receive pads, tampons, or a mix of both. After your first month, we’ll check in to make sure you loved your products and adjust your bundle as needed.
The best part? You get a free mystery product every single month. Choose from a rotating category—sexual wellness, PMS cravings, period pain relief & more. And no, it’s not a scam. Think Sephora Beauty Insider, but for women’s health. Discover new favorites on us.
How much is each subscription box?
A one-time purchase is $11 for 1 box or $20 for 2 boxes. Choose to subscribe and save up to 10% on every order. Skip the panicked pharmacy run—we’ll deliver everything straight to your door.
When will I get my order?
Right now our cadence will be to deliver your products every month on the date that you placed your initial order. If you are based in New York and order before 5pm, you will get same day delivery!
Stay tuned, we're hoping to come out with the option to choose your date of delivery 👀
How much does shipping cost?
For the girls in New York City - freeeeeee! For any state in the United States outside of NYC, shipping will be calculated at checkout.
Can I cancel at any time?
Yes! When you place an order you'll have the option to cancel at any time. Log in using the email you purchased your order from, go to the orders tab and cancel your subscription there!
I have more questions, who can I contact?
No problem at all! Please email our support team at support@ladibug.co and we’ll help you out 💖
Welcome to The Monthly!
Want to find the bundle that works best for you? Take the quiz below!